Classroom Creations – Help Centre

Here you’ll find answers to the most common questions about ordering, fundraising projects, delivery, and using your artist or organiser codes.

Our FAQs are designed to get you sorted quickly, but if you can’t find what you’re looking for, we’re always happy to help. Scroll to the bottom of the page to use the contact form and get in touch with our team.

Frequently Asked Questions

Yes. You can add items for multiple children using different artist codes and check out in one order.

If you’ve lost or never received your child’s artist code, the best thing to do is contact your school directly.

To comply with GDPR, Classroom Creations does not store or reissue artist codes. Schools are responsible for sharing codes with families, so they’ll be able to resend it or let you know how to obtain it again.

Artwork is created by the children and prepared by the school. What you see is the final version used for printing.

Product options vary by fundraiser but often include items like mugs, tea towels, cards, tote bags, and keepsakes.

Yes. Artwork is only visible when a valid artist code is entered and we only display the child’s first name and initial of their last name. We do not share information about which class they are in on our website.

All products are printed and dispatched in the UK.

Most projects offer delivery via the school, as long as orders are placed before the stated deadline. This is often the most convenient option and helps keep costs down.

Home delivery is also available, so you can choose what works best for you at checkout.

Orders typically take 5–7 working days to produce, plus shipping time.

For delivery via the school, all orders are produced together and arrive in one delivery after the ordering window has closed. This helps reduce the workload required for distribution within the school.

If you spot an issue, contact the Classroom Creations team as soon as possible. As products are personalised, changes may not always be possible once production has started.

All customer support is handled directly by Classroom Creations — your school or PTA won’t need to step in.

Organiser FAQs

The amount you can raise varies by project. Typically, schools and groups receive around 20–30% of the total sales value, but you’re in control — organisers set their own product prices and therefore decide how much they want to raise per item.

Fundraisers that actively engage families — by sharing the story behind the artwork, reminding parents about deadlines, and celebrating the children’s creativity — consistently achieve the best results.

Any school, nursery, preschool, PTA, or organised group working with children can run a Classroom Creations fundraiser.

Very little. We provide clear instructions, templates, and an online system to manage everything. Your main role is coordinating artwork and sharing the fundraiser link with families.

No. There are no setup fees, no upfront costs, and no financial risk. Fundraising profit is generated from orders placed by families.

Parents order online using their child’s unique artist code. This ensures they only see their own child’s artwork and personalised products.

Once the fundraiser has closed and orders are completed, funds are paid directly to your organisation. This typically happens 14 days after orders are delivered.

Yes. Parents can place orders for multiple children in a single checkout, even if they have different artist codes.

Our support team handles all customer queries, order issues, and delivery questions — so you don’t have to.

Yes. Product ranges can be tailored to suit your fundraiser and age group.

That’s absolutely fine. Each fundraiser is managed as its own project with separate artwork, products, and reporting.

Contact the CC Team